Our Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers and partners. The policy is designed to assist you in understanding how we collect and use the personal information you provide to us (and the information that we otherwise collect) and to assist you in making informed decisions when using our site, products and services.
CHOICE – CONSENT
By using Bioverse tech resources or interacting with a Bioverse advertisement or page or account on a third party site, you consent to this Policy, including your consent to our gathering, use, and disclosure of information about you in the manner described in this Policy. If you do not consent to the collection, use, and disclosure of your personal information as described in this Online Privacy Statement, you should not use this site.
If you are visiting the Bioverse website from a location outside of the United States, your connection will be through and to servers located in the United States. Any information you provide during your visit will be processed and maintained on our Web server and/or other internal systems located within the United States.
We reserve the right to modify this Policy at any time, so please review it frequently. If we make updates to this Policy, we will update the Policy with the changes and revise the “date of most recent update” posted at the bottom of this Policy. Any updates to the Policy become effective when we post the updates on our website. Your use of our website following the update to the Policy means that you accept the updated Policy.
You may be able to set your browser to reject browser cookies. However, if you choose to reject cookies, you cannot access your accounts online with Bioverse. Therefore, if you set your browser options to disallow cookies, you will limit the functionality we can provide when you visit our Site. The latest versions of internet browsers provide cookie management tools, such as the ability to delete or reject cookies. We recommend that you refer to information supplied by browser providers for more specific information, including how to use these tools.
As you may be aware, there are on-going discussions regarding “Do Not Track” technology. “Do Not Track” technology allows a user to choose in each separate browser environment (i.e. Internet Explorer, Chrome, Firefox, etc.) whether he or she wants his or her browsing to be tracked across websites. However, industry efforts to standardize “Do Not Track” technology and policies are ongoing. Since “Do Not Track” technology has not been fully standardized, we currently do not honor “Do Not Track” requests at this time. We will continue to monitor “Do Not Track” developments so that we can work towards honoring the preferences of our customers as efficiently as possible.
If you do not want to receive email or postal mailings from us, please let us know by calling, sending an email, opting out by clicking on the unsubscribe link at the bottom of an email you receive from us or by writing to us at the below postal address and telling us that you do not want to receive email from our company. If you are a registered member at our website, you may be able to change your preferences in the My Account section.
When you download a mobile application from us, we have the ability to use a service provider to provide you with push notifications containing marketing messages to your mobile device. Your device may allow you to opt out of these push notifications by accessing your device’s application or notification settings for the Bioverse app. Bioverse has no control over the application permission notifications that may be provided to you on download from a third party app store or the ability of your device to opt-out of these push notifications.
You may opt-out of our use of Google Analytics by visiting the Google Analytics opt-out page and installing the Google Analytics browser add-on, currently made available by Google at https://tools.google.com/dlpage/gaoptout.
You may opt out of Yahoo’s collection of analytics information outside of the Yahoo distribution network, by clicking on the following link: http://info.yahoo.com/privacy/us/yahoo/opt_out/targeting/details.html.
If you choose to opt-out of our use of your information for direct marketing purposes, this does not remove your information from our data database entirely. We will retain your information to comply with our legal obligations, resolve disputes, and enforce our agreements. In addition, if you include your email in an order, you will continue to receive transactional messaging about your order status.
Our website and other Tech Resources are not directed at children. In accordance with federal law, we do not solicit or knowingly collect information from children under age 13 without the verifiable permission of a parent or guardian. Children under the age of 13 should obtain their parent or guardian’s permission before providing any personal information through the use of Bioverse tech resources and should then do so only under supervision of their parents or guardians. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the Bioverse tech resources. If you become aware of any information we have collected from children under 13, please contact us as provided below. For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov
If you are under 18 years of age, reside in California, and have a registered account with Bioverse, you have the right to request removal of unwanted information that you publicly post on the Bioverse tech resources. To request removal of such information, you can contact Bioverse as provided below. Upon receiving such a request, Bioverse will confirm that the information is removed from public accessibility and not publicly available on the Tech Resources, however, the information may not be completely or comprehensively removed from our systems and databases.
ACCESS – GATHERING / USING / SHARING
GATHERING – what we gather
When you make use of Bioverse Tech Resources in a variety of ways online, including through a mobile device you may be asked to provide us with information in order for us to provide you with the products or services that you have requested. We may offer sites or applications that permit browsing and do not require registration. We may also offer the ability to enroll, register or access your accounts online. Information that we may collect about you through online interaction includes information that you input, such as your name, address, email address, other contact information; data resulting from your activity, such as transaction information; and location information. We may also gather additional information, such as the type of device and browser you are using, the IP address of your device, information about your device’s operating system, and additional information associated with your device. We may also gather information collected through cookies, web beacons, tags, log files, and other web technologies.
We use “cookies” and other web technologies to collect information and support certain features of this site. For example, we use these technologies to collect information about the ways visitors use our site – which pages they visit, which links they use, and how long they stay on each page. Cookies and other Web technologies are also used to support the features and functionality of our site — for example, to track the contents of your shopping cart as you move from page to page. These technologies also permit us to keep a record of your previous choices and preferences so that we can personalize your shopping experience and save you the trouble of reentering information already in our database. Generally, the information we collect using these Web technologies does not identify you personally, however, it may be linked to information that does identify you personally, such as the information you provide when you make a purchase or register to use a special feature of this site. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave our site. Although you are not required to accept our cookies when you visit our site, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of this site.
About “cookies” and Ad Choices on third party sites
We may supplement the information collected through this site with information we collect in other ways. For example, if you call our toll-free number, we may collect your telephone number and add it to our database. We may also supplement the information collected through this site with information from third parties, including data brokers. By supplementing your profile with information from other sources, we are better able to provide product recommendations and special offers that will be of genuine interest to you. We may also use this additional information to further personalize our site and improve your shopping experience.
USING – how we use the information
Cookies is a term also used to describe other locally stored objects, such as cookies stored in an Adobe folder on your device. These cookies will not be deleted when you clear cookies from your browser. We may use this technology for purposes such as information security and fraud prevention. We do not use this technology for online behavioral advertising purposes. Please refer to information provided by Adobe for information on how to disable and control Flash objects. If you choose those options, you may limit the functionality we can provide when you visit our Site.
Additional technologies. We may also use additional technologies such as pixel tags, web beacons, and clear GIFs, and may permit our third party service providers to use these technologies. We use these technologies for purposes such as measuring the effectiveness of our advertisements or other communications, determining viewing and response rates, and determining which offers to present to you on our own or on third party sites.
Using information. In addition to the uses described above, we use information for purposes as allowed by law such as: servicing; communicating with you; improving our Site, products, or services; legal compliance; risk control; information security; anti-fraud purposes; marketing or personalizing the presentation of our products and services to you; tracking website usage, such as number of hits, pages visited, and the length of user sessions in order to evaluate the usefulness of our sites; and using read-receipt notifications in our email communications.
We may use the personal information we collect through our site:
to fulfill your order for Bioverse products or services;
to provide you with the information, products and services you request or purchase;
for security, credit or fraud prevention purposes;
to register your purchase with the manufacturer or service provider for warranty or similar purposes;
to provide you with effective customer service;
to provide you with a personalized shopping experience;
to display personalized advertising when you visit this site;
to contact you with special offers and other information we believe will be of interest to you;
to contact you with information and notices related to your use of this site or your purchases;
to invite you to participate in surveys and provide feedback to us;
to better understand the your needs and interests;
to improve the content, functionality and usability of this site;
to improve the content, functionality and usability of our Mobile Applications;
to improve our products and services;
to improve our marketing and promotional efforts; and
for any other purpose we identify in a specific privacy notice.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Who we share
In order to operate our Tech Resources we may share the information we collect with service providers, corporate affiliates, business partners, and vendors with whom we work. When permitted or required by law, we may share information with additional third parties for purposes including response to legal process. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide services on our behalf.
We may transmit your information to service providers, business partners, or vendors who may assist us with services such as processing orders, shipping products to you and processing your payment information. Their only role is to help us conduct our business. They are not permitted to use your information for any secondary purpose. We have agreements with these third parties and strive to ensure protection of your information consistent with this Policy. Some of those organizations may have their own Privacy Policies which may give you additional protections, so you are encouraged to read those policies when presented to you.
Bioverse takes your privacy seriously and values its relationship with you. Bioverse will take reasonable physical, technical and organizational measures to safeguard and secure any personal data you provide to us.
Bioverse strives to maintain administrative, technical and physical safeguards designed to protect the integrity and confidentiality of your personal information. When you make a purchase on Bioverse we use technology to protect your order information. Although such technology makes it more difficult for someone to intercept or misuse credit card or information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
It is important that you understand, however, that no website or database is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your passwords. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our site. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the site.
If you are still unsure of giving your credit card over the Internet, please feel free to phone or mail your order to us. For telephone ordering or assistance, please call 1-877-948-0303.
Questions Concerning Our Online Privacy Practices
If you have any questions or concerns regarding this Online Privacy Statement or our privacy practices, please email us or write to us at:
2220 Research Lane,
Worthington, Minnesota 56187
Special Notice to California Residents
We may share some of your information with third-party companies with whom we have contracts to provide products and services and/or with companies that use the information for their marketing purposes. The California Civil Code Section 1798.83 permits you to request information regarding to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed to third-parties’ direct marketing purposes. Please note that under this law, we are not required to respond to a customer’s request more than once in a calendar year; furthermore we are only required to respond to requests sent to:
2220 Research Lane
Worthington, Minnesota 56187